Connect and Manage Your Google Business Profile with Influencity
Before You Start
To connect a Google Business Profile location, you need the proper permissions within your Google email account. Check how to verify your permissions by:
- Log in to your Google account and click "View your profile" on the desired location.
- Alternatively, access the top menu and select "Business Profile Manager."
- Click the three dots, choose "Business Profile Settings," then click "People" to see the list of users and their permission levels.
Note: Generally, all roles are valid to connect the location to Influencity, but due to recent API changes by Google, some accounts with the Manager role may not have sufficient access to complete the connection or view all metrics.
If you manage multiple locations, each must be connected to a different brand within Influencity.
How to Connect Your Google Business Profile Location
- Access the Connections Dashboard in Influencity.
- Click on "Connect a Google Business Profile account." A Google login window will pop up.
- Log in to your Google email account (or choose it if you’re already logged in) and click continue.
- Grant permissions to Influencity by marking all necessary permissions and clicking continue. Influencity will only use these permissions for connection, analytics, and content publication.
- A list of locations associated with your account will appear. Choose the one you wish to connect.
Troubleshooting: No locations listed?
Ensure you're signed in with the correct Google email account. If you have the Manager role, try requesting the Owner role to complete the connection.