Getting Paid with Influencity: A Comprehensive Guide for Creators

Make invoicing, tracking, and receiving payments simple, fast, and secure — no confusion, no delays.

This guide will walk you through everything you need to know to get paid quickly and securely for your collaborations on Influencity. From submitting the right documents for your use case, to creating and sending invoices, to receiving your affiliate payments via our secure system..

Follow the steps outlined to ensure a smooth, transparent, and hassle-free payment process. You’ll also find answers to common questions, so you’re never left guessing.

Let’s make sure you get paid — fast and easy.

Overview of Creator Payments on Influencity

Influencity offers a streamlined system to manage creator and affiliate payments efficiently and transparently. This approach simplifies the entire compensation process, making it easier for creators to receive their payments on time.

Creators can:

• Set up and verify their payment profiles.
• Track the status of pending and completed payments.
• Upload invoices and tax documentation directly.
• Manage all payment details in one place — no more back-and-forth emails.
• Get support for invoicing and tax-related questions.

To receive payments for your collaborations on Influencity, you’ll need to register and verify your profile on Zexel Pay — our trusted partner for secure and seamless global payments. You can learn how to register here.

How does the payment process work for content creators?

Receive a payment notification from the brand or agency.
Register and verify your account (only required once) if you haven’t done so already.
Upload your invoice and any necessary tax documents, depending on your country (e.g., W9 for the U.S.).
Once the company releases the payment, the funds will be distributed to your selected payment method.

Important: We recommend setting up and verifying your payment profile before the company initiates any payments to avoid delays.

To ensure smooth payment processing:

Create your account (first time only) via the platform’s payment portal.
Enter your bank details or preferred payment method to receive your funds.
Verify your information — once approved, no additional steps are required. Payments will be sent automatically when due.

When will I get paid?

The payment schedule should have been provided by the agency or company when you signed your contract. Influencity does not control payment deadlines, so please confirm the timeline directly with the contracting party.

Influencity simply facilitates a centralized, transparent, and efficient payment process for creators.

Once you receive a payment notification and upload your invoice, payments are typically processed within 48 to 72 hours.